Downgrade entre pacotes da mesma familia passam a ser permitidos na Vodafone

Se é cliente Vodafone e pretende baixar o seu serviço, passa a ser a partir de hoje possível sem alteração do período contratual, ou seja, desde que o downgrade seja feito dentro da mesma familia pode ser feito, algo que até aqui não era possivel.

Por exemplo, estamos numa altura em que estamos a trabalhar por teletrabalho, em que em alguns casos não há tanta necessidade de dados, já pode baixar o seu plano de dados e ficar a pagar menos durante este período e quando tudo acalmar voltar a aumentar sem qualquer penalização.

As alterações só são possiveis de serem realizadas para um pacote dentro da mesma familia (sem alteração do numero de serviços), sem cancelamento da tv box e para um pacote da oferta comercial atualmente em vigor.

Por exemplo:

  • NÃO pode passar de um tarifario 4P (Tv Net Voz e Movel) para um tarifário 3P (Tv Net Voz). Se insistir nessa alteração terá penalização.
  • NÃO pode passar de um tarifário 3P com Box para o 3P sem box, se insisitr terá penalização.
  • Pode passar entre pacotes Tv Net Voz com HBO para pacotes sem HBO
  • Pode passar de um 4P 10 GB para um 4P 1 GB
  • NÃO pode reduzir o numero de cartões

35 Replies to “Downgrade entre pacotes da mesma familia passam a ser permitidos na Vodafone”

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